Privacy Policy
Effective Date: [23rd of Sep 2024]
Efficient Driving Academy is committed to safeguarding your personal information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and store your personal information when you engage with us for driving lessons and other related services.
1. Collection of Personal Information
We collect personal information that is reasonably necessary for us to provide our driving school services. This information may include, but is not limited to:
- Full Name
- Contact Details (phone number, email, residential address)
- Driver’s License Details
- Payment Information (e.g., credit card details, payment history)
- Driving History (e.g., prior lessons or test attempts)
- Other Details that you may provide in correspondence with us (e.g., preferences, special requests, etc.)
We collect this information directly from you through our website, phone calls, emails, or face-to-face interactions.
2. Use of Personal Information
The personal information we collect is used for the following purposes:
- To provide driving lessons and test preparation services.
- To manage bookings, payments, and other administrative functions.
- To comply with legal obligations (e.g., record-keeping, tax purposes).
- To communicate with you regarding your lessons, updates, promotions, or changes to our services.
We may also use this information to improve our services and customer experience.
3. Disclosure of Personal Information
We do not sell, trade, or rent your personal information to third parties. However, we may disclose your personal information to third parties in the following circumstances:
- To service providers who assist us in conducting our business (e.g., booking systems, payment processors).
- To regulatory bodies or government agencies if required by law (e.g., for tax reporting, or as part of an investigation).
- With your explicit consent or as otherwise permitted by law.
All third parties we engage are required to comply with the Australian Privacy Principles.
4. Data Security
We take reasonable steps to ensure that your personal information is protected from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include the use of secure servers, encryption, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
5. Retention of Personal Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your personal information is no longer needed, we will take reasonable steps to securely destroy or de-identify it.
6. Access and Correction of Personal Information
You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate, out-of-date, or incomplete. To request access or make corrections, please contact us using the details below.
7. Marketing Communications
We may send you marketing communications regarding special offers or updates about our services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
8. Cookies and Online Tracking
Our website may use cookies and similar technologies to enhance your online experience. These cookies help us analyze website traffic and customize your experience. You can control how cookies are used by adjusting your browser settings; however, disabling cookies may affect the functionality of our website.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Any changes will be posted on our website with an updated effective date. We encourage you to review this page periodically for the latest information on our privacy practices.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to access or correct your personal information, please contact us:
- Efficient Driving Academy
- Address: 21, Sanctuary Park Drive, Plumpton, NSW-2761
- Phone: 0402388376
- Email: efficientdrivingacademy@gmail.com
